Phone Number: 1-800-959-8281

Table of Contents

2019 Tax Year

Unfortunately, I was unable to NETFILE the 2019 return. When I tried I received this message:

NETFILE Error

Your tax return has not been accepted by the Canada Revenue Agency. It contains errors that must be corrected. Please review the following error(s), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website. For further assistance, please contact us.

Most Canadian income tax and benefit returns for 2025, and any balance owing mount, are due on April 30, 2026.

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  • Error Code: 92124
  • Error Description:

You claimed a CPP overpayment on line 44800 but your return was not filed within four years after the end of the tax year. Please delete the entry. If this correction cannot be made, validation checks in the Canada Revenue Agency’s processing system prevent your return from being accepted for NETFILE. Please send a paper return for processing.

Phone call with CRA

I phoned the CRA on 2026-03-03 and spoke with Veronica (ID 650369-Quebec) who advised me to leave line 44880 blank and try again.

Conclusion

I was unable to find a free NETFILE service that allowed me to customize line 44800 for a 2019 tax return. I have downloaded the 2019 tax package from the CRA and I prepared the taxes manually and mailed them in.

Document Date Document Description
2019/06/10 Amount due: $5,263.18
2019/06/10 Notice of Collection for $5,295.29

2018 Tax Year

Document Date Document Description
2019/11/21 2018 Assessment: $349.33 transferred to Child Support Account
2019/11/21 2018 Assessment
2018/05/14 Pre-Authorized Debit Confirmation
2019/01/03 Payment receipt ($428) for 2018

2017 Tax Year

Document Date Document Description
2019/03/18 2017 Notice of Reassessment for 2017
2018/04/30 2017 Notice of Assessment
2018/04/30 2017 Assessment
2018/04/30 2017 Reassessment Letter
2018/04/20 2017 Reassessment

2016 Tax Year

Document Date Document Description
2019/08/30 2016 Reassessment
2019/04/04 2016 Notice of Reassessment
2019/04/04 2016 Reassessment
2018/09/24 2016 Reassessment Letter
2018/09/24 2016 Reassessment
2018/05/07 2016 Assessment
2018/05/07 2016 Assessment

2015 Tax Year

Document Date Document Description
2016/10/18 2015 Reassessment Letter
2016/10/18 2015 Reassessment
2015/03/17 2015 Assessment

2014 Tax Year

Document Date Document Description
2014/05/01 2014 Assessment

OTB Credits Applied to Child Support

Document Date Entitlement Month Period Start Period End Credit Amount
2018/09/10 September 2018/07 2019/06 $31.82
2018/08/10 August 2018/07 2019/06 $31.82
2018/06/08 July 2017/07 2018/06 $296.00
2019/01/10 N/A 2019/07 2020/06 $179.67

OTB Credits Applied to Income Tax Account

Document Date Entitlement Month Period Start Period End Credit Amount
2019/03/08 March 2018/07 2019/06 $31.82
2018/11/09 November 2018/07 2019/06 $31.82
2018/10/10 October 2018/07 2019/06 $31.82

OTB Credits Applied to OTB Account

Document Date Entitlement Month Period Start Period End Credit Amount
2020/12/10 N/A 2019/07 2020/06 $102.67
2020/05/08 N/A 2019/07 2020/06 Amount due: $102.67
2019/07/10 July 2018/07 2019/06 Amount due: $329.81
2019/06/21 N/A N/A N/A Amount due: $264.18
2019/04/10 N/A 2018/07 2019/06 Amount due: $309.74
2019/02/08 February 2018/07 2019/06 $31.82
2019/09/21 N/A N/A N/A Amount due: $329.81
2019/01/21 N/A N/A N/A Amount due: $296.00
2018/11/09 N/A 2017/07 2018/06 Amount due: $296.00

HST Credits Applied to Child Support

Document Date Entitlement Month Period Start Period End Credit Amount
2020/04/09 July to April 2019/07 2020/06 $290.00
2020/04/03 April 2019/07 2020/06 $72.50
2020/01/03 January N/A N/A $21.57
2018/10/05 October 2018/07 2019/06 $108.25
2018/07/05 July 2018/07 2019/06 $108.25
2018/06/05 July to April 2017/07 2018/06 $280.00

HST Account

Document Date Entitlement Month Period Start Period End Credit Amount
2019/04/10 N/A 2018/07 2019/06 Amount due: $215.45
2018/11/05 N/A N/A N/A Amount due: $215.45
2019/10/21 N/A N/A N/A Amount due: $215.45
2019/08/21 N/A N/A N/A Amount due: $215.45

TFSA Refund Applied to Child Support

Document Date Document Description
2020/11/03 TFSA Refund $3,972.46

TFSA Account

Document Date Document Description
2019/07/16 Notice of Assessment: Amount due: $9,074.06
2019/01/15 Request for Additional Information
2019/03/11 Decision Letter in my Favour
2020/10/27 Decision Letter in my Favour

CRA Complaint Process

Document Date Document Description
2019/08/22 Acknowledgement of Complaint
2019/09/13 Decision Letter in my Favour